HAVEN’s Advocacy program comprises three advocates, and we are also grateful for the support of three volunteer advocates. Our role is to provide client-centered, compassionate services to every individual who walks through our doors. These services include peer counseling, support groups, safety planning, and crisis intervention. In addition, we are cross-trained in restraining orders and court accompaniment, so we can continue to provide wraparound support to clients throughout their healing journey. This cross-training also allows us to assist the Legal Program as needed, ensuring clients receive support throughout difficult and often overwhelming legal processes.

To remain accessible and flexible, services are offered in person, over the phone, and virtually. This allows us to meet clients where they are, both emotionally and physically. The hope is that, in this way, we help reduce barriers to receiving support. Many individuals seeking services are navigating crisis situations, work schedules, transportation issues, childcare responsibilities, or safety concerns, so flexibility is essential to the work we do.

In 2025, Advocacy provided supportive services to approximately 531 clients. As of May 15, 2026, we have already served approximately 260 clients this year.

As advocates, we are often among the first people clients encounter. Many individuals come to us without a support system or without knowing where to turn for help. We strive to offer a safe space filled with gentleness, empathy, care, and understanding — the kind of support every person deserves.

One of the most meaningful parts of our work is witnessing a client’s healing journey firsthand. By meeting clients where they are, we can support them at their own pace. Over time, we often see clients grow in confidence, reconnect with themselves, rebuild their sense of safety, and move toward healing and independence. Watching survivors reclaim their power and thrive is one of the most rewarding aspects of our work.

Despite the meaningful impact of the program, we face several challenges. Limited community resources in our county and surrounding areas make it difficult to connect clients with the support they need, particularly housing resources for individuals over 25. In addition, there is a need for accessible legal resources and funding to ensure clients receive adequate support throughout court proceedings. At times, court cases become increasingly lengthy and complex, extending beyond our scope. There are also situations where clients require legal advice or representation that advocates are not qualified to provide.

If you are able to support HAVEN’s Advocacy Program with any of these challenges, please reach out to Kathleen at krowe-glendon@havenstan.org.